1. Shipping Methods
We offer several shipping methods to ensure timely delivery of your purchases. The available shipping options will be presented during the checkout process. Please select the method that best suits your needs.
2. Processing Time
Orders are typically processed and dispatched within 1-3 business days after payment verification. During peak seasons or promotional periods, processing times may be slightly longer. We strive to fulfill orders promptly and efficiently.
3. Shipping Costs
Shipping costs vary depending on the selected shipping method, the weight and dimensions of the package, and the destination. The shipping fees will be calculated and displayed at the checkout before the completion of your purchase.
4. Estimated Delivery Time
The estimated delivery time depends on the shipping method chosen and the destination address. Once your order has been processed and shipped, you will receive a confirmation email containing tracking information to monitor the status and expected delivery date.
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
Please note that these delivery times are approximate and may be subject to unforeseen delays caused by weather conditions, carrier issues, or other circumstances beyond our control.
5. Shipping Restrictions
We currently only ship within the continental Unites States. Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses at this time.
6. International Shipping
For international orders, customs duties, taxes, and other fees may apply upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping fees.
7. Order Tracking
Once your order has been shipped, a tracking number will be provided via email. You can use this tracking number to monitor the progress of your shipment through the carrier's website.
8. Delivery Issues
If there are any issues with the delivery of your order, such as delayed or lost packages, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.
9. Contact Information
If you have any further questions or require assistance regarding our shipping policy, please contact us at (231) 437-5000.